Great service from Anna at reception, lovely personality and welcoming. We needed a kettle and she arranged for one. Good breakfast. Refreshing iced tea and fresh cookies available in lobby every day which my teens loved! Gym had limited machines and unfortunately no weights. Room was decent size and clean. Pool was used by teens but is probably more suited to younger kids. Good view of three sisters mountains from room window, albeit a little obscured with the lobby roof. Great restaurant options nearby (walking distance) including halal shawarma and indian place. Good amenities nearby such as petrol station, supermarket etc.
Faz
juli 2024
Great Location. Close to everything. Waterslide was a big hit with our kid. Free charging our electric car overnight was a bonus. The staff is very nice.
Shivani
juni 2024
The staff were incredibly friendly and helpful. Breakfast was good with a good selection
Ove
augusti 2024
Spacious room, plenty of table and luggage space. Air-con worked well. Shower/bathtub were great. Pool and water slide were nice. Staff were helpful and pleasant.
Christopher
maj 2024
The pool was so warm and the facilities were very clean. They always made sure there were fresh towels. The Sauna worked perfectly. The room was clean and laid out nicely. I absolutely loved seeing Rocky Mountain Soap products in the bathroom. Supporting local and being more sustainable is my love language.
Nicole
mars 2024
It was a spacious and comfortable room, they accomodated us with a pet friendly and ground floor room so we could have our little dog with us. The only thing that should be done in the room we were in is to have a bath handle re installed for easier ability to get out of the bathtub, I have a bad knee and found it a struggle to get out of tub without a hand grip on tub surround. I noticed that there use to be one, it needs to be replaced to help anyone else with disabilities. Breakfast being included was great, which was the biggest reason why I selected this hotel, there was good selection and hot choices, it's nice to have a decent breakfast as many hotels in the past offer cold hard boiled eggs and toast or cereal. Staff were very good friendly and welcoming. Front entrance offered hot chocolate and cookies which was very awesome and good to. It was our first time being in Canmore, we really enjoyed the town, the sights and the friendly people, lots of stores, restaurants and good food. We will definitely be back to visit this great place. Anyone with kids will LOVE the waterside and pool. This is definitely a great place for families 🥰
Shawna
april 2024
Great price paid for what we get in Canmore area. Clean & large room with microwave & fridge, A/C & fireplace all functions well. Good size bright bathroom with lots of counter space! Natural body wash, shampoo, & lotion provided . Water pressure is excellent. Love the clean pool area & slides! Appreciate the free breakfast with hot food & attentive servers! Front desk people are friendly & helpful.
Vivian
september 2024
We have stayed there a few times its kind of our go to place.We always enjoy the pool & waterside!! The continental breakfast is amazing!! We always look for one included in our accommodations. We love the area & scenery in Canmore. We really like having the fireplace in the room and love the floors. No carpet is great!!
Patricia
februari 2024
Top thing is the staff at the reception and the breakfast area…super friendly and helpful … Breakfast was fixed but fresh ..(except fruits..better to avoid)
Naveed
juni 2023
We absolutely loved our stay at Pocaterra Hotel! It's a simple yet charming hotel in a great location just outside of Canmore. The breakfast was sensational, and the pool with waterslide was a huge hit with our kids - it was the perfect way to end each day with some fun! The staff was friendly and helpful, and the rooms were clean and comfortable. We would definitely recommend Pocaterra Hotel to families or anyone looking for a relaxing stay in the Canadian Rockies. Thanks for a wonderful stay!
Cristina
augusti 2024